To access our online provisioning system, select the CLIck logo to the right.
To view your Invoices on line and to keep track of calls, select the I-Bill logo on the right. Your username is your TMS account number and your password is your postcode.
TMS offer a white labelled bureau solution ideal for resellers who prefer to invest their resources in providing customers with excellent customer service and increasing their sales, whilst leaving the billing company to perform the daily and monthly billing. We excel in providing a complete Bureau billing service which is flexible and able to fulfil yours and your customer exact requirements.
TMS have our own uniquely designed billing platform which has been built and is maintained in house by our team of IT specialists. We currently produce billing for a wide variety of bureaus all with different billing requirements, as your account is made specifically to suit your needs. Our billing platform can be programmed to invoice any product you require, we can load data from any supplier or source.
Migration to TMS is also made easy for you as our team of IT specialists can extract all data from your current billing house and import directly into our billing platform retaining all customer information and charging.
TMS have an in house training scheme which is managed by our Business Services Manager, we provide training sessions on all interfaces required as frequently as you wish. We can either perform the training at our offices, your offices or if it is a refresher or an update we can organise a conference call.
Our billing platform is called Intelligent Billing, we provide you with a web based interface named CLIck which is where you add and maintain your customer database and can view all customer information, this can be used as a CRM database also. In parallel to TMS Click we provide an interface called i-Bill that is a white labelled end user interface for your customers web billing.
CLIck is about putting you, our Channel Partner in control. It's web hosted so you have full access and control without the headaches of data integrity, backups and disaster recovery - TMS do all that for you.
With our in house programming and billing team, we can provide you with solutions for all your client's needs: TMS Intelligent Billing - Putting You in Control
At TMS invoicing takes place on the 7th working day of the month, the majority of the carriers supply monthly CDRs by the 4th working day so this date enables us to ‘clean’ the data where required, generate the invoices and send them in your preferred format.
Your invoice template is created for you in your corporate colours with all of your company details and logos, so your name is in front of your customer every month. Messages can be added to your invoices; we can insert mailers and perform E-shots to your customer base.
All products are charged to your customer on the one invoice at your selling rate. You can specify minimum billing amounts and itemisation levels, Call plans, free minutes, bundling and call capping are all functions available.
You can choose invoice preference per customer and they are available in the below format:
You have the use of TMS (Telephone Management Service) Direct Debit collection service for all clients either by DD or paperless DD service.
Our internal accounts department run the Direct Debit service we provide, If you have an existing DD service in place we are able to perform a bulk transfer from your current DD scheme to our bank (Barclays) and even generate a letter to be sent to your customer for you. We set up a sub account off our account at Barclays which we label: resellername-TMS, this is where all your customer collections are deposited. The name of the account is what will appear on your customer’s bank statement so the customer will still see the DD is collected by your company.
The DD collection will be 14 days after your invoicing date unless you have a preferred date, we then deduct your charges from the amount collected and 3 working days later the money is transferred as cleared funds into your bank account.
For new DD customers we will provide you with DD Mandates and can also offer a paperless Direct Debit service. Before collecting the monthly direct debits a listing is sent to you to check the amounts to be collected and to give you the opportunity to add or remove any collections.
We can collect card payments from your customers over the phone or by submitting a simple form; this means no more chasing payments and could significantly increase your cash flow.
If a customer has a Direct Debit bounce or you have an additional monthly payment to collect you can utilise this service.
Once customer card details are received the payment will be processed on the same working day. Confirmation of the customer payment will be emailed to you. Two working days after the payment has been processed we receive confirmation from the bank as to whether the amount has cleared or declined. Once this is confirmed the cleared amount will be paid into your designated account within 3 working days. All payments are collected in the name 'Telecom i-billing'.
You receive an electronic feed for your accounting packages of all invoice information, which includes all invoices raised, credits and a Direct Debit feed.
Once your clients have been invoiced – emailed or printed, packed and posted, your management reporting documents are produced. These documents are published onto TMS Click for designated personnel only to view.
Within these reports you are provided with the below:
We are also able to run any bespoke reports however costs may be involved.